Reports form the BBC suggest that Google’s Gmail and Microsoft’s Hotmail have been under siege from phishing attacks which have targeted thousands of service users in an industry wide scheme.

Both Google and Microsoft have moved to stem any damage. Users of Yahoo and AOL email services were also hit.

The BBC stated that they were shown two lists which contained the name and passwords of 30,000 people who use Gmail, Hotmail, Yahoo and AOL email services. And the lists were said to have been posted on the web for anyone to access.

Google told the BBC that only 500 of its customers had been named, although it said a third list was in existence, but declined to give numbers.

A Google spokesperson said:
“We recently became aware of an industry-wide phishing scheme through which hackers gained user credentials for web-based mail accounts including Gmail accounts.

“As soon as we learned of the attack, we forced password resets on the affected accounts. We will continue to force password resets on additional accounts when we become aware of them.”

Google appeared keen to highlight that the scheme did not actually breach Gmail security, but involved a none too uncommon scam which persuaded people to give away their personal information to cyber criminals.

A phishing scheme is one which usually involves bogus emails purporting to be from a bona fide organisation which invites recipients to send back their personal details, log-in usernames and secure passwords. And despite frequent warnings from the organisations themselves and computer security experts not to give away personal details to anyone, phishing attacks remain very successful in their simplicity and ruthlessness. Most are based on a good copy of a bona fida email and most introduce an element of bullying into their message: act now, or account will be closed down.

This particular scheme started when 10,000 Hotmail addresses were posted online at Pastebin, a website mostly used by developers to share code. But that was just the start, with a further 20,000 names being uploaded which contained e-mail addresses and passwords from Hotmail, Yahoo, AOL, Gmail and other service providers.

Although some of the details were old, or indeed fake, many were genuine.

A Microsoft spokesperson said:
“Our guidance to customers is to exercise extreme caution when opening unsolicited attachments and links from both known and unknown sources, and that they install and regularly update their anti-virus software.”

A person from Yahoo reiterated the rest, urging its customers to “…
take measures to secure their accounts whenever possible, including changing their passwords…”

Computer security industry experts called for the providers to do more to educate their customers as regards the dangers of such phishing attacks.

Guest Article by Neil Camp